IP Convergence

VOIP SYSTEMS

We offer comprehensive Enterprisee solutions suitable for organizations of any size and have the most advanced feature set available on the market. Exceptional stability ensures maximum uptime for optimal performance.

Hardened Appliance

Our system is a hardened appliance that runs software only for voice services. This increases production uptime and decreases management for the system. Resources are dedicated for your communication environment.

Easy Administration

A simple web browser allows you to manage any system from any location, and an intuitive interface decreases administrative support time. Desktop, tablets, or smartphones can administer the system, phones, and gateways.

CRM

CRM support for your customers' interactions. Automate the sales process and create your own triggers to focus on the specific areas of your business.

Enterprise Features

The system has built in call recording, call detail reporting, conference bridging, and video conferencing capabilities.

Enhanced Routing Services

Calls can be routed to any number of hunt and ACD groups. The system also has the ability to support remote workers with call forward to any external destinations. Remote workers can also dial back through the system to hide personal numbers.

Vendor Services

Customers are provided additional services on each system after purchase such as cloud backup, professional IVR recordings, call recording storage, etc.

Scheduled Bells/Alerts

Replace your outdated scheduled system equipment by leveraging your overhead paging speakers to provide scheduled dismissals.

Panic Buttons

Deploy SIP enabled panic buttons anywhere you have connectivity to the phone system. Buttons can call any internal or external numbers.

Advanced Alert Module

Monitor telecom connections, SIP endpoints, etc and receive SMS text or email alerts when conditions cause outages. 911 calls can be identified and alert appropriate staff to respond.