Track the service advisors cycle times on each customer vehicle. Track time from accepting new service request to that vehicle leaving the lot. Complete time tracking of all of your service advisors.
Track time in service bays for billable repair work done on each vehicle. You can also track the number of quality control checks if required. Time starts when vehicle enter =s bay and stops after vehicle is moved out.
Track the time a vehicle request is requested to the time it has been completed. SMS text message to your porter anywhere on your lot.
Service dashboard can be posted in your service area to see whats vehicles are being moved.
Let your customer know the status of their service call with SMS text notifications of each step of their service visit. After pickup automatic Google survey for quick QA of their visit.
Automated and manually reports on service advisors, technicians, porters, etc. Get real time statistical data to quantify productivity of each team member and locations.
If your current database vendor allows for 3rd part integration VehicleTrack can access your existing data for easy customer information use in our software.
Connect to our cloud service for simple service at a single dealer. Same capability as on-site appliance. Location can add wireless tablets for mobile customer service advisors.
Our software can support hundreds of locations for a multi location dealership. On-site appliance can provide increased productivity through your customer network.
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